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SBI to suspend internet banking for maintenance, introduces new safety protocols



State Bank of India (SBI) announced on Friday that its internet banking services will be temporarily suspended due to a planned activity. The suspension, scheduled for October 14, 2023, from 00:40 IST to 02:10 IST (15:10 ET to 16:40 ET), may potentially impact the services on the YONO app, although the extent of this effect is presently unknown.

During this period of downtime, SBI has suggested that customers utilize their WhatsApp banking feature for any basic banking needs. This alternative service allows users to conduct simple transactions and inquiries without the need for full internet banking access.

In addition to the temporary suspension, SBI is implementing new safety protocols for its online banking services. These include a mandatory annual password reset for all users, aimed at enhancing account security by reducing the risk of unauthorized access.

Moreover, SBI is transitioning its login OTP (one-time password) system from SMS-based delivery to the ‘SBI Secure OTP App’. This move is expected to provide a more secure and reliable method for users to receive their login OTPs, thereby further strengthening the overall security of SBI’s online banking platforms.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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